Refund policy

Change of mind returns
You can return a tin within 14 days of receiving your order if you change your mind. Tins must be unused, undamaged and in their original packaging with any tags still attached. Return shipping for change of mind returns is paid by the customer. We do not provide return labels.

To start a return, email TinManCo.store@gmail.com with your order number. We'll reply with where to send it.

Refunds
Once we receive and check your return, we'll refund the original payment method within 5–10 business days. Original shipping costs are not refunded on change of mind returns.

Faulty, damaged or wrong items
If your tin arrives faulty, damaged or not as described, or develops a fault, email TinManCo.store@gmail.com with your order number and a photo. We'll arrange a repair, replacement or refund. You won't pay any return shipping costs for faulty items.

Your rights
Nothing in this policy limits or excludes any rights you have under the consumer laws of your country.